Q: How Does The Buy 3 Get 1 Free Deal Work?

When any 4 items are added your cart, the shop will automatically discount the cost of the lowest value item.

An example deal would be adding to your cart an Ankylosaur Pin, a Duck Keychain, a Muscle Pigeon Air Freshener and a Fluffy Capybara Bucket Hat. Since the Air-Freshener is the cheapest item, it will be free.

Some items cannot be discounted as free items. These include: 

• Ita bags
• Eyeshadow Palettes
• Hats
• Bundles and Sets

Q: How Long will my shipment take?

A: Shipping information can be be found here:  https://pinstachiio.com/policies/shipping-policy

Orders generally take 4-6 weeks from the time of shipping if you don't live in Australia.

Q: Do You Do Commissions?

A: Due to my ongoing workload I can't justify doing commissions. I am happy to hear suggestions if there are products or designs you'd like to see in the store. 

Q: How do I contact Pinstachiio?

A: Customers should reach out to us via the chat function on pinstachiio.com.

For wholesale or B2B enquiries please contact us for our email through the chat function.